Who’s who and where they’re sitting

When I was a child I always remember the time I went to visit Santa. I queued with my mum and about 100 other people and felt excited as we edged ever closer to the big man.

There was also another family waiting behind and what stays with me is the eldest brother said to his younger sister “If he gives you another farm yard set rip his beard off.”

This made me laugh back then and still makes me laugh today. It has become a standing joke in our family, is a byword for rubbish presents and is still remembered by my mum and my brother today.

Now I gave this some thought because of course we simply paid to see Santa and he didn’t really have a clue who was turning up. I know, he’s magic and knows if you’ve been bad or good etc – but given his clear track record of repeatedly giving out farm yard sets to girls it struck me that no matter how magic he might be he could really do with a helping hand.

And that helping hand is here with WebTicketManager.

Picture this, you’re running a special event and Santa is coming with gifts for all the girls and boys.

He arrives! There are cheers! Everyone is excited… until little Johnny who is 8 years old gets a doll as his present and Molly who is 3 ends up with remote controlled Army tank – without batteries I might add.

It’s not ideal and it’s not that Santa’s been on the pop and has just mixed up the gifts – it’s more that you didn’t have the information as to how many boys and how many girls were coming or indeed how old they are so you weren’t able to cater the presents properly.

Well this is no more with WebTicketManager because one of the powerful features that it offers you is the ability to know your customer before they even arrive. Imagine that.

You can set it up so you can get the ages and genders of all that are coming. If you have a seating plan then you will also know where they’re going to be sitting so you would know their names. It’s wonderful information and all inclusive with the WebTicketManager system.

Many events are using WebTicketManager are already using this facility and are reporting that they can be more interactive with their guests and deliver a more personable experience.

Some of our happy clients are Llangollen Steam Railway, Llanberis Lake Railway, Bala Lake Railway and Ravenglass Railway (Lake District) who all benefit from knowing who has booked and even where they’re sitting.

“We are delighted to announce a record admissions year at Ravenglass and would like to thank the team at WebTicketManager for providing the online ticket service that is growing year on year for us.” – Rachel Bell from Ravenglass Railway

Even though we haven’t hit Summertime fully yet it’s interesting to note that all Santa Specials are selling fast and it’s not just the benefit of knowing your customers that WebTicketManager are giving, it’s the other features like Mobile Validation, E-Tickets, the Freedom from Capital Costs, the marketing opportunities you have by owning your own data and the ability to affiliate with similar attractions.

WebTicketManager is for everyone, even if you’re selling tickets for a one off event then we can help.

So if you would like to see the smiles on children’s faces as dizzy old Santa gets it right and Molly doesn’t get that plastic farmyard set as a present (again) then get in touch with us today either via our contact page or by calling 0161 956 2300.