Bus & Coach Tours
As the operator of a bus and coach tour service, you understand better than most the difficulties of creating a ticketing service that works for the varied services that you provide. Your ticketing system needs to account for one-off tours, chartered tours, regular services, and contracts with attractions. You may also offer concession priced tickets and a range of ticket prices depending on the pick-up point. The more varied your offerings, the more complex your ticketing system becomes. Not only do you need a high-level view of all tickets sold, but you also need the ability to drill down into the detail and keep track of every individual tour that takes place.
WebTicketManager takes away the stress of ticket issuing for bus and coach tours and creates an easy-to-use intuitive platform that gives you everything you need all in one place.
Features
Instant ticketing: Whether your customers are buying their tickets from your website, a third party or via the attraction they are visiting, they receive either a paper copy or a virtual ticket instantly – offering real peace of mind.
Group Booking Module. For bus and coach tours, this module is the most important feature that we offer. Not only does it provide a group booking platform that simplifies the process for the tour operator and the group members, but it accommodates services for schools or other special interest groups. Our platform can consider the age range, the dietary requirement and more, all during the ticket purchasing process. The tour operator can also pay for their tickets in several different ways.
Maximise revenue streams: Whether it is social media, third party sellers and reciprocal sales via other local tour groups or attractions, we believe in allowing users of our platform to maximise their revenue.
Fast and free set-up: We don’t charge for your initial set-up, and it can be completed in as little as 2 hours. That means that if your tour is a last-minute set-up, the tickets can be provided on time for your customers.
Payment processing: We are happy to set up all your payment processing and take care of everything on your behalf. This means that when a ticket is sold for your bus and coach tour, you get the money immediately into your account.
Flexible contract: Our contracts are designed to be flexible. This means that you can use us for as long as we are needed without any worries about needing to stop your contract. But don’t forget that the more tickets you sell, the cheaper the fees become – so sticking around is great news for you.
Reporting and analytics: We supply reports that allow you to see exactly when you have peak sales, what’s the most popular tour on your itinerary and you get the details of all of your customers for further follow-up.
Benefits
Branding: Your customers will stay on your personally branded ticketing page during their entire transaction – giving you the visibility you need.
Fast: Your customers will appreciate the immediate ticket issuing, so that even the tardiest passenger will still catch their bus in time.
Flexible: Coach and bus tours often carry school children or the elderly – the ability to create concession ticketing and flexible ticket prices makes you even more competitive.
Analyse: Create reports that show the most popular tours, the attractions that sold the most tickets and the numbers of passengers across any time period. Great for your future business planning.
Join the WebTicketManager family
Here at WebTicketManager we are proud to have almost a decade of experience in ticket issuing behind us. We have worked with many coach and bus tour companies and we understand your business well. This means that we know how to help you increase your turnover and reduce your costs – the holy grail of any company!
How WebTicketManager works
It’s very simple: setting up your ticket selling platform with WebTicketManager is fast and free. Give us a call and we can set up a basic selling site in as little as 2 hours and you’ll only be charged once you start selling. Our fee structure starts at 4% of the ticket price and when your revenue builds to more than £100,000, the fees you pay start to fall. We can’t be fairer than that!
BoxOfficeNetwork
This unique module allows you to sell tickets on behalf of other attractions and tours in your area. You can earn 10% of the ticket price with every ticket you sell on your website or via your social media – giving you another vital revenue stream for your tour company. Other operators in your area can also sell your tickets, giving you another much needed channel for your bus and coach tour tickets.
Interactions with your existing software
WebTicketManager360 (WTM360) is designed to work seamlessly with your existing software – ensuring minimal downtime and giving you a host of benefits when it comes to the overall operation of our tours company.
We offer the following modules to enhance your platform and really get those tickets moving:
Seating: We can issue seats to your passengers based on certain criteria – or allow them to choose the seat of their choice.
Variable pricing: You can attach specific prices to certain seats.
Membership: WTM360 allows you to create a membership list of your regular passengers or tour operators, giving them access to special deals and promotions.
Capacity: Understanding exactly what the passenger numbers for any particular tour is an important step in your planning – allowing you to allocate coaches or buses as required. This module allows you to set limits and keep track of numbers easily.
Gift vouchers: Your passengers will love being able to buy gift vouchers for their friends and family or even as corporate gifts for employees – sending them off on an adventure.
Customer Relations Management (CRM): It is essential that you keep track of your customers and follow up on feedback to ensure they are happy with your service. Our WTM360 CRM module allows you to do this with ease.
Mobile validation: Provide your passengers with the ease of mobile ticketing to ensure they have that convenience at their fingertips.
So, what now?
Want to know more? A chat? Demo? We’re ready when you are!
We love questions and especially talking more about ticketing within the event and tourism attraction space. We like to think we are approachable, knowledgeable and certainly the “nice people of ticketing” as we have so much industry empathy and experience.
So, feel free to get in touch for a chat or even a free, no obligation demonstration.
