Features
Instant ticketing: With tickets being sold online, via social media or by third party ticketing sites, your theatre visitors will love the fact they receive their tickets immediately, giving them peace of mind.
Group Booking Module: Theatres are perfect for school trips being a fun night out but also educational. Other group bookings may also take place so it is good to have a platform that can handle all the complexities of group bookings including seat allocation, food and drink requirements and even parking arrangements.
Membership: Build and maintain a lifelong relationship with your customers. Theatre goers want a relationship with the venue and not just the performances that you stage. So often, a venue will tailor your content to your community. A well-managed membership programme will ensure you build and maintain the closest possible bond and offer special incentives and events that retain loyalty and keep them fully engaged.
Data: 100% Ownership, 100% Control. Every customer and every booking is retained within your database. Whilst securely maintained on WTM servers the Data is owned at all times by your venue. Over the years you will build and maintain a rich and valuable database whilst presenting your venue with clear insights and understanding of your patrons’ every changing demands, tastes and interests.
Maximise revenue streams: All theatres should be able to maximise their revenue – even if they are small. Our platform allows for several streams of revenue including selling via third parties, direct selling and even on-site box office sales. You can even sell on behalf of other attractions, adding even more sources of income.
Fast and free set-up: We don’t charge for your initial set-up, and it can be completed in as little as 2 hours. You’ll be on your way in no time – with no downtime at all.
Payment processing: If you prefer, we can look after all your payment processing and ensure that when you sell a ticket to your theatre, you receive the money into your account without delay.
Flexible contract: Theatres need flexibility in their contracts more than many businesses due to the sometimes-seasonal nature of performances such as Christmas pantos and summer festivals. Our contracts are never fixed, but the more tickets you sell, the cheaper the fees.
Reporting and analytics: Having a bird’s eye view of the success of certain productions and an understanding of the times of the year your theatre is busiest, gives you the chance to make changes and to plan ahead to maximise your revenue.
Benefits
Branding: With your branding used on your own ticketing page, you can be sure that you are getting the advertising you want.
Fast: We can take care of all payments processing and even distribute it into your accounts as you wish.
Flexible: We can create a pricing structure that takes into account your concessions and ticket options.
Compliance: We can give you an instant overview of ticket numbers allowing you to meet health and safety requirements.
Analyse: Know at a glance what gave you the best ticket sales ensuring you can make the best choices of performance for the future.
Join the WebTicketManager family
We have hundreds of venues using our ticketing platforms and are increasing their turnover, while reducing costs year on year. We are proud to have been offering ticketing services since 2012 and have worked with hundreds of clients across the tours, attractions, and event space over the years. We are trusted to provide a ticketing system that delivers the flexibility and reliability that theatres need.
How WebTicketManager works
Setting up your ticket selling platform with WebTicketManager is fast and free. We can set up a basic selling site in as little as 2 hours and we only charge you once you start selling. Our fee structure starts at 4% of the ticket price and when your revenue builds to more than £100,000, the fees you pay start to fall.
Booking Fees: Many venues choose to add a booking fee to cover the costs of ticketing and administration costs. 5% or 6% is the rule of thumb or a flat fee based on the ‘face value’ of your intended ticket price.
BoxOfficeNetwork
With this module we offer you the chance to sell tickets for other attractions in your area and gain 10% of the ticket value in return. Best of all, other venues can do the same for you providing extra sources of revenue that can make a huge difference to small theatres.
Interactions with your existing software
WebTicketManager360 (WTM360) is designed to work seamlessly with your existing software – ensuring minimal downtime and giving you a host of benefits when it comes to seeing the overall picture of your theatre operations.
We offer the following modules to enhance your platform and really get those tickets moving:
Seating: With careful allocation of seats and a tiered ticket price system, your theatre can optimise the value you get from every performance. Our seating module can help you achieve this easily.
Membership: WebTicketManager allows you to create a membership platform that welcomes back regular theatregoers with special offers and discounts.
Capacity: With capacity rules now a hugely important aspect of running a theatre it is important to have an easy way to understand the impact and to ensure you are meeting the rules.
This module gives you that insight you need.
Gift vouchers: Theatres are the perfect attraction for gift vouchers – everyone loves a night out and we know you’ll love an easy way to sell gift vouchers to your customers.
Customer relations management: Understanding the detail about your customers is perfect for enhancing your ticket sales going forward. Our system integrates with your CRM to make this easier than ever.
Mobile validation: Save on paper and keep those queues moving with mobile validation – tickets right on your patrons mobile device.
So, what now?
Want to know more? A chat? Demo? We’re ready when you are!
We love questions and especially talking more about ticketing within the event and tourism attraction space. We like to think we are approachable, knowledgeable and certainly the “nice people of ticketing” as we have so much industry empathy and experience.
So, feel free to get in touch for a chat or even a free, no obligation demonstration.
